Vet Your eClinicalWorks® Support Providers
Do you know what questions to ask prospective eClinicalWorks® support providers? Ero Health has put together this V12 Support Checklist to help your organization identify the capabilities of potential partners to ensure successful implementation and adoption of eClinicalWorks® V12.
This checklist covers the questions you should ask – and the answers you should expect from – eClinicalWorks® support providers.
Choose the Right eCW Provider
Additional Resources
Case Study: Ohio County Family Care
Ohio County Family Care had been utilizing eClinicalWorks® for several years, but found themselves in need of a support partner when their original provider went out of business. Learn more about how Ero Health stepped in to provide accessibility to support staff and practical solutions to their needs.
Client Testimonials
When I met with the Ero team, I immediately gained confidence that they had the competence and experience to understand our needs. It was a very easy technical conversation. All of the questions I asked were met with the answers I was looking for. I don’t know where we would have been without Ero Health stepping in and quickly developing a solution so our practice could continue to operate. We are very thankful for the experience and knowledge that the Ero Health team brings to the table.
Travis Quine,
IT Director
Ventura Orthopedics
“Fremont Family Care, through its partnership with Ero Health, has achieved a major strategic initiative. It is becoming increasingly more important to demonstrate the quality of care that our physicians provide. With the designation of PCMH, we feel that this shows our patients that we are serious about providing the highest level of care in the most cost-effective manner.”
Ryan Bojanski,
Administrator Clinical Services at Fremont Health
Fremont Health
The Ero Health team is very professional, bringing the knowledge and skill set needed to help us reach our goals and grow our practice. They’re willing to help at all times and work tirelessly to resolve any issue or answer any questions we may have. They’ve been right alongside us throughout the entire process, helping to make this transition possible.
Debra Finley,
Chief Operating Officer
1st Choice Healthcare
“The Ero Health team has been supportive, patient, friendly and very knowledgeable throughout the entire process. They showed us how other health centers were best leveraging eClinicalWorks® and suggested what would be most beneficial to us. Ero Health was on-site with us and helped us find ways to improve all of our processes. We are grateful for all we learned.”
Cindy Figuerres,
MBA Associate Executive Director
Lana’i Community Health Center