Vet Your eClinicalWorks® Support Providers
Do you know what questions to ask prospective eClinicalWorks® support providers? Ero Health has put together this V12 Support Checklist to help your organization identify the capabilities of potential partners to ensure successful implementation and adoption of eClinicalWorks® V12.
This checklist covers the questions you should ask – and the answers you should expect from – eClinicalWorks® support providers.
Choose the Right eCW Provider
Additional Resources
Case Study: Ohio County Family Care
Ohio County Family Care had been utilizing eClinicalWorks® for several years, but found themselves in need of a support partner when their original provider went out of business. Learn more about how Ero Health stepped in to provide accessibility to support staff and practical solutions to their needs.
Client Testimonials
“I couldn’t imagine trying to implement all of the new things we would be facing alone, and needed someone to help. Ero Health well
prepared for the implementation and training, but they remain accessible and I know that their continued support is just a phone call away. And, of course, the real value of Ero Health has been their assistance with the attestation for Medicare’s EHR incentive, which we
received. Ero Health was absolutely vital to that process”
Jo Ann Jones,
Practice Manager
STL Orthopedics
“We did it! It takes a village to achieve Level 3 PCMH Recognition. The Ero Health team has always been professional, helpful and kind.
We appreciate everyone who is a part of our team and family. We love caring for our patients, and we take pride in our work.”
Dr. Brian Sosnin,
Founder Bluegrass Community Family Practice
Bluegrass Community Family Practice
“When it comes to eCW data extraction and migration, I would only recommend Ero Health. They are the experts and understand the structure of the eClinicalWorks® database. All of their work was clean, allowing me to feel confident that the data they extracted met spec and was accurate. Their team was wonderful to work with and they were highly professional. If a medical practice or hospital group needs data migration Ero Health is the best option.”
Stephanie Roberts,
eHealth Services Manager
Central Peninsula Hospital
“eClinicalWorks® has changed the way we practice medicine. We are now connected – from the front desk to the back office. Information is streamlined and accessible for staff and providers. Ero Health customized the system for our unique specialty and trained our staff for an easy transition.”
Dr. Solanki,
MD
Westside Pediatrics