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Ero Health Logo

Independent Clinic

We're here to support you, so you can support your patients.

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Gain efficiencies through process enhancements, automation, and training.

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Achieve better patient engagement with digital front door, healow, and other eCW features.

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Increase collections and profitability by optimizing your revenue cycle management.

Regardless of specialty, independent clinics can achieve growth, enhance care, and run a better, more fulfilling practice for providers and staff.

Ero Health can help make this a reality.

If you’re an independent medical practice using eClinicalWorks®, you may feel proficient and confident about how the system is working for your practice. But it’s also quite likely that you feel you’d benefit from better training, support, and visibility into your business and clinical data. Ero Health has been serving practices just like yours since 2004. Whether it’s a need you’re looking to fill or a challenge you must solve, chances are we’ve seen something similar and can bring our experience to benefit you, your team and your patients.

EHR Implementation & Consulting Services

“Ero Health helped us access our data in the eClinicalWorks® cloud and created reports that give us actionable insights, enabling us to measure progress towards strategic objectives. These reports deliver summarized results, along with breakout views that allow end-users to validate the data. Ero Health assisted us through this extensive team effort to ensure the access, accuracy, and understanding of the complex data related to wRVUs, leading to increased confidence in the quality of the data among SCH leadership.”
Monica Merchat,
MSHI RN Manager of Informatics, Swedish Covenant Health
Swedish Covenant Health
“The Ero Health team was instrumental in driving the success of not only our transition to in-house billing, but also in helping us meet our goals for first pass claim rate more quickly than we ever thought possible. Their knowledge of eClinicalWorks®, medical billing workflow, and the claims process helped deliver the best possible outcomes for this project.”
Richard Kudia,
Director of Finance
Swedish Covenant Hospital
Venture Orthopedics Logo
When I met with the Ero team, I immediately gained confidence that they had the competence and experience to understand our needs. It was a very easy technical conversation. All of the questions I asked were met with the answers I was looking for. I don’t know where we would have been without Ero Health stepping in and quickly developing a solution so our practice could continue to operate. We are very thankful for the experience and knowledge that the Ero Health team brings to the table.
Travis Quine,
IT Director
Ventura Orthopedics
SE Dermatology
“I have worked in health care IT for over 15 years. Ero Health has some of the best talent I have come across in years. They have expertise in data extraction and reporting that we don’t have in-house, even as a large practice. They understand our business, and are able to quickly get to the root of the issue and come up with a solution. Every project we’ve worked on with Ero Health has been a success.”
David O’Daniel,
Director of Information Technology, Southeastern Dermatology
Southeastern Dermatology
“I couldn’t imagine trying to implement all of the new things we would be facing alone, and needed someone to help. Ero Health well prepared for the implementation and training, but they remain accessible and I know that their continued support is just a phone call away. And, of course, the real value of Ero Health has been their assistance with the attestation for Medicare’s EHR incentive, which we received. Ero Health was absolutely vital to that process”
Jo Ann Jones,
Practice Manager
STL Orthopedics
“Identifying a work-around for the PQRS pop-up in eClinicalWorks® was very important for us, and finding a solution to automate reporting code entry was the key to ensuring we’d be able to provide accurate, timely data for quality reporting. Ero Health made this all possible. We know it’s working and there is very little oversight involved for us, since everything is automated. Working with Ero Health is a good decision for any health care organization looking to do more with their eClinicalWorks®.”
Kevin Scott,
LPN | Clinical Analyst, Graham Health System
Graham Health Systems
Ohio County Family Care
Ero Health came highly recommended to Ohio County Family Care by our hosting partner. As we evaluated our options, we felt that the Ero Health team was most attentive to our needs, and went above and beyond to design a customized support plan that would work well for the overall organization and each practice. Since partnering with Ero Health, we’ve received prompt service and resolutions to our eClinincalWorks® support needs.
Eve Baker,
Database Administrator Patient Access Supervisor
Ohio County Family Care
“eClinicalWorks® has changed the way we practice medicine. We are now connected – from the front desk to the back office. Information is streamlined and accessible for staff and providers. Ero Health customized the system for our unique specialty and trained our staff for an easy transition.”
Dr. Solanki,
MD
Westside Pediatrics

FAQs

While each practice’s situation is unique, there are common questions that the Ero Health team often answers for our clients who own, operate, or manage an independent clinic. We invite you to browse this list, and welcome you to reach out if there is a specific questions we can answer for you.

There are many ways to optimize eClinicalWorks®, from automation to data analysis and claims submissions. Which path is best for your practice depends on your needs and goals. Consider your “wish list” of items that would improve your practice in some way if you could get the information out of eClinicalWorks®. Also, document your pain points. These pain points could be financial, operational, or related to your use of the technology. Finally, be clear about what you are trying to accomplish in your practice. This might be a revenue or profitability target, setting standards for specific things like closing out notes, or even selling the practice. The Ero team can help you analyze your wish list, pain points and goals to leverage eClinicalWorks® to your advantage.

Ero engages with clients in a variety of ways. We can work with you on a specific project, or partner with you long-term for support, ongoing consulting, or hosting in our HITRUST certified data centers. Regardless, you’ll work with an Ero Health professional who holds both extensive knowledge with the software as well as practical experience. They’ve been in your shoes and know what you’re facing. This empathy and understanding leads to service excellence and a relationship you can trust. And because we’re nationwide, Ero support staff is located in all time zones of the United States, maximizing your access to the help you need when you need it.

See how we've helped other clinics like yours.

1st Choice Healthcare

Swedish Covenant Health

Lana’i Community Health Center
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Every practice is different.

We’re not here to give you a cookie cutter service.  We’re here to give you a custom solution that drives results for your practice. Contact us to discuss your needs today.

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  • Headquarters

1676 Bryan Road, Ste 110
Dardenne Prairie, MO 63368

  • Offices
Atlanta, GA
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  • Data Centers
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