EHR Support and Optimization for Small Practices and Independent Clinics Using eClinicalWorks

We’re here to support you, so you can support your patients.

Gain efficiencies through process enhancements, automation, and training.

Achieve better patient engagement with digital front door, healow, and other eCW features.

Increase collections and profitability by optimizing your revenue cycle management.

Regardless of specialty, independent clinics can achieve growth, enhance care, and run a better, more fulfilling healthcare facilities for providers and staff.

eClinicalWorks EHR Solutions for Independent Clinics and Small Practices of Every Specialty

If you’re an independent healthcare organization using eClinicalWorks®, you may feel proficient and confident about how the system is working for your facility. But it’s also quite likely that you feel you’d benefit from better training, support, and visibility into your business and clinical data. Ero Health has been serving healthcare organizations just like yours since 2004. Whether it’s a need you’re looking to fill or a challenge you must solve, chances are we’ve seen something similar and can bring our experience to benefit you, your team and your patients.

EHR Implementation & Consulting Services

SE Dermatology
“I have worked in health care IT for over 15 years. Ero Health has some of the best talent I have come across in years. They have expertise in data extraction and reporting that we don’t have in-house, even as a large practice. They understand our business, and are able to quickly get to the root of the issue and come up with a solution. Every project we’ve worked on with Ero Health has been a success.”
David O’Daniel,
Director of Information Technology, Southeastern Dermatology
Southeastern Dermatology
“I couldn’t imagine trying to implement all of the new things we would be facing alone, and needed someone to help. Ero Health well prepared for the implementation and training, but they remain accessible and I know that their continued support is just a phone call away. And, of course, the real value of Ero Health has been their assistance with the attestation for Medicare’s EHR incentive, which we received. Ero Health was absolutely vital to that process”
Jo Ann Jones,
Practice Manager
STL Orthopedics
Just For Women
“eClinicalWorks® has made a tremendous difference in my practice; the system is easy to use for both me and my office staff. Ero Health has been great to work with and are extremely responsive – most times responding and addressing issues the same day.”
Dr. Riad Homsi,
Just For Women
“We did it! It takes a village to achieve Level 3 PCMH Recognition. The Ero Health team has always been professional, helpful and kind. We appreciate everyone who is a part of our team and family. We love caring for our patients, and we take pride in our work.”
Dr. Brian Sosnin,
Founder Bluegrass Community Family Practice
Bluegrass Community Family Practice
Venture Orthopedics Logo
When I met with the Ero team, I immediately gained confidence that they had the competence and experience to understand our needs. It was a very easy technical conversation. All of the questions I asked were met with the answers I was looking for. I don’t know where we would have been without Ero Health stepping in and quickly developing a solution so our practice could continue to operate. We are very thankful for the experience and knowledge that the Ero Health team brings to the table.
Travis Quine,
IT Director
Ventura Orthopedics
Lana’i Community Health Center
“The Ero Health team has been supportive, patient, friendly and very knowledgeable throughout the entire process. They showed us how other health centers were best leveraging eClinicalWorks® and suggested what would be most beneficial to us. Ero Health was on-site with us and helped us find ways to improve all of our processes. We are grateful for all we learned.”
Cindy Figuerres,
MBA Associate Executive Director
Lana’i Community Health Center
Capital Region Medical Center
Ero Health was highly responsive and personable. It gave our team great comfort, moving the project along while adapting to the many changes that developed. Their knowledge of health care IT and its related regulations, along with their specific understanding of eCW made a profound difference for us. We would recommend them to anyone who has data migration, integration, reporting, or any other custom programming needs for eCW.
Belynda Imhoff, RN, MS,
Director, Health Informatics
Capital Region Medical Center
1st Choice Healthcare
The Ero Health team is very professional, bringing the knowledge and skill set needed to help us reach our goals and grow our practice. They’re willing to help at all times and work tirelessly to resolve any issue or answer any questions we may have. They’ve been right alongside us throughout the entire process, helping to make this transition possible.
Debra Finley,
Chief Operating Officer
1st Choice Healthcare

Small Practice and Independent Clinic eClinicalWorks FAQs

While each healthcare organization’s situation is unique, there are common questions that the Ero Health team often answers for our clients who own, operate, or manage an independent clinic. We invite you to browse this list, and welcome you to reach out if there is a specific questions we can answer for you.

We already have eClinicalWorks® in place, but don’t know what optimization options are available. How can we get started?

There are many ways to optimize eClinicalWorks®, from automation to data analysis and claims submissions. Which path is best for your healthcare facility depends on your needs and goals. Consider your “wish list” of items that would improve your healthcare organization in some way if you could get the information out of eClinicalWorks®. Also, document your pain points. These pain points could be financial, operational, or related to your use of the technology. Finally, be clear about what you are trying to accomplish in your healthcare organization. This might be a revenue or profitability target, setting standards for specific things like closing out notes, or even selling the healthcare organization. The Ero team can help you analyze your wish list, pain points and goals to leverage eClinicalWorks® to your advantage.

Ero engages with clients in a variety of ways. We can work with you on a specific project, or partner with you long-term for support, ongoing consulting, or hosting in our HITRUST certified data centers. Regardless, you’ll work with an Ero Health professional who holds both extensive knowledge with the software as well as practical experience. They’ve been in your shoes and know what you’re facing. This empathy and understanding leads to service excellence and a relationship you can trust. And because we’re nationwide, Ero support staff is located in all time zones of the United States, maximizing your access to the help you need when you need it.

See how we’ve helped other clinics like yours.

Westside Pediatrics

Arthritis Consultants
1st Choice Healthcare
Venture Orthopedics Logo

Every healthcare organization is different

We’re not here to give you a cookie cutter service.  We’re here to give you a custom solution that drives results for your healthcare facility. Contact us to discuss your needs today.