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Ero Health Logo

Independent Clinic

We're here to support you, so you can support your patients.

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Gain efficiencies through process enhancements, automation, and training.

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Achieve better patient engagement with digital front door, healow, and other eCW features.

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Increase collections and profitability by optimizing your revenue cycle management.

Regardless of specialty, independent clinics can achieve growth, enhance care, and run a better, more fulfilling practice for providers and staff.

Ero Health can help make this a reality.

If you’re an independent medical practice using eClinicalWorks®, you may feel proficient and confident about how the system is working for your practice. But it’s also quite likely that you feel you’d benefit from better training, support, and visibility into your business and clinical data. Ero Health has been serving practices just like yours since 2004. Whether it’s a need you’re looking to fill or a challenge you must solve, chances are we’ve seen something similar and can bring our experience to benefit you, your team and your patients.

EHR Implementation & Consulting Services

“As we began integrating eClinicalWorks® into our practices, we were impressed by Ero Health’s depth of knowledge, technical expertise and overall professionalism. Ero Health continues to play a crucial role in our success. Their ongoing support allows our practices to operate more efficiently, ensuring our patients receive a higher level of care.”
Dr. Berman,
MD
Berman/Nishda
Capital Region Medical Center
Ero Health was highly responsive and personable. It gave our team great comfort, moving the project along while adapting to the many changes that developed. Their knowledge of health care IT and its related regulations, along with their specific understanding of eCW made a profound difference for us. We would recommend them to anyone who has data migration, integration, reporting, or any other custom programming needs for eCW.
Belynda Imhoff, RN, MS,
Director, Health Informatics
Capital Region Medical Center
SE Dermatology
“I have worked in health care IT for over 15 years. Ero Health has some of the best talent I have come across in years. They have expertise in data extraction and reporting that we don’t have in-house, even as a large practice. They understand our business, and are able to quickly get to the root of the issue and come up with a solution. Every project we’ve worked on with Ero Health has been a success.”
David O’Daniel,
Director of Information Technology, Southeastern Dermatology
Southeastern Dermatology
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When I met with the Ero team, I immediately gained confidence that they had the competence and experience to understand our needs. It was a very easy technical conversation. All of the questions I asked were met with the answers I was looking for. I don’t know where we would have been without Ero Health stepping in and quickly developing a solution so our practice could continue to operate. We are very thankful for the experience and knowledge that the Ero Health team brings to the table.
Travis Quine,
IT Director
Ventura Orthopedics
Ohio County Family Care
Ero Health came highly recommended to Ohio County Family Care by our hosting partner. As we evaluated our options, we felt that the Ero Health team was most attentive to our needs, and went above and beyond to design a customized support plan that would work well for the overall organization and each practice. Since partnering with Ero Health, we’ve received prompt service and resolutions to our eClinincalWorks® support needs.
Eve Baker,
Database Administrator Patient Access Supervisor
Ohio County Family Care
Rolling Hills Clinic
To go from $100,000 in collections per month to $3 million in collections per month in just a few months is huge, and that’s because RCM360 and the team at Ero Health know what they’re doing. They work the claims and go over every penny to be collected. It’s a true partnership.
Erich Koch,
Executive Director
Rolling Hills Clinic
Lana’i Community Health Center
“The Ero Health team has been supportive, patient, friendly and very knowledgeable throughout the entire process. They showed us how other health centers were best leveraging eClinicalWorks® and suggested what would be most beneficial to us. Ero Health was on-site with us and helped us find ways to improve all of our processes. We are grateful for all we learned.”
Cindy Figuerres,
MBA Associate Executive Director
Lana’i Community Health Center
“We chose Ero Health because of our long-standing relationship with our Account Manager, Debby Macikowski. With our Super User’s clinical knowledge and Debby’s software and operations knowledge they were able to strategically work through each challenge. The Ero Health team was always available for a call to work to a solution, and we appreciated them keeping us informed of new functionality and how they could help us leverage these updates. One of the things we respect Debby for is that she is not afraid to tell us if we were going down the wrong path and offer better alternatives. We were always confident in the team’s understanding of our situation and the best ways to move forward. We can highly recommend Debby and the Ero Health Team without reservation.”
Spencer Scarbrough,
Vice President of Operation
Alliance Spine & Pain Centers

FAQs

While each practice’s situation is unique, there are common questions that the Ero Health team often answers for our clients who own, operate, or manage an independent clinic. We invite you to browse this list, and welcome you to reach out if there is a specific questions we can answer for you.

There are many ways to optimize eClinicalWorks®, from automation to data analysis and claims submissions. Which path is best for your practice depends on your needs and goals. Consider your “wish list” of items that would improve your practice in some way if you could get the information out of eClinicalWorks®. Also, document your pain points. These pain points could be financial, operational, or related to your use of the technology. Finally, be clear about what you are trying to accomplish in your practice. This might be a revenue or profitability target, setting standards for specific things like closing out notes, or even selling the practice. The Ero team can help you analyze your wish list, pain points and goals to leverage eClinicalWorks® to your advantage.

Ero engages with clients in a variety of ways. We can work with you on a specific project, or partner with you long-term for support, ongoing consulting, or hosting in our HITRUST certified data centers. Regardless, you’ll work with an Ero Health professional who holds both extensive knowledge with the software as well as practical experience. They’ve been in your shoes and know what you’re facing. This empathy and understanding leads to service excellence and a relationship you can trust. And because we’re nationwide, Ero support staff is located in all time zones of the United States, maximizing your access to the help you need when you need it.

See how we've helped other clinics like yours.

Swedish Covenant Hospital

Rolling Hills Clinic
Limitless Male
Ohio County Family Care
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Every practice is different.

We’re not here to give you a cookie cutter service.  We’re here to give you a custom solution that drives results for your practice. Contact us to discuss your needs today.

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1676 Bryan Road, Ste 110
Dardenne Prairie, MO 63368

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Atlanta, GA
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