Support

Experience the highest level of support with eClinicalWorks Gold Certifications and support teams located across the North America.

With our coast-to-coast presence throughout North America and an eClinicalWorks Gold Support center located in the Midwest, you’ll experience the highest level of support available. Our support team has worked with thousands of physicians in practices of all sizes from small independent practices to large hospital groups. Put this experience to work for your team.

  • 2-hour response time
  • Active monitoring and management of your eClinicalWorks application
  • Scheduled installation of eClinicalWorks updates

Ero Health is committed to transforming your practice to its full potential through innovative technologies and partnerships. It is a commitment that requires providing a high level of service throughout the life of the relationship. This includes Complete Care, our post-implementation single-contact-point support service for EHR, IT Network and Health Information Technology.

Our standing as an eClinicalWorks® Gold Partner enhances our ability to provide superior service levels that lead to quicker response times and faster problem resolutions. Our certified health IT experts are dedicated to freeing practice staff to focus on the bigger picture – patients.

Whether you’re new to eClinicalWorks, or looking for support for your existing system, Ero Health has a wide range of training and support services to meet your needs.