Healthcare organizations depend on eClinicalWorks to support patient care, documentation, scheduling, billing and countless other daily workflows. Providers rely on access to patient information to make informed decisions, while operational teams require accurate data to continue running efficiently. Because eClinicalWorks plays such a central role in healthcare operations, continuity planning
For many healthcare organizations, financial performance challenges are often viewed through a revenue cycle lens. Healthcare leaders monitor denials, days in A/R, staffing levels, and reimbursement trends. Yet, many of the operational inefficiencies driving those outcomes begin early in the revenue cycle—directly tied to your eClinicalWorks EHR system configuration. Inefficient
At conferences, in customer conversations, and across the ambulatory care landscape, one topic continues to emerge: AI Implementation. Healthcare leaders are receiving information about AI from eClinicalWorks, from healthcare media, and from peers who are beginning to leverage it. As a sense of urgency around the topic grows, so does
AI took center stage at the eClinicalWorks National Conference, leveraged as a tool to increase efficiency, and enhance accuracy across clinical, administrative and revenue cycle management functions. See Ero’s recap of the 2025 conference, covering key takeaways along with an overview of core items to consider before activating them in
A 2025 report by global consulting firm Protiviti lists cyber threats, talent retention, data privacy, regulatory uncertainty, and AI adoption among the top ten challenges and risks facing healthcare leaders. At the same time, the economic landscape for healthcare organizations continues to face pressures due to government funding cuts and
In years past, a healthcare organization’s EHR was the sole piece of its digital strategy. Today, the EHR is no longer a standalone solution. Instead, healthcare leaders are looking at their technology infrastructure holistically. They want fewer vendors, more integration, and smarter systems to keep pace with clinical, operational, and
Patient engagement is a key consideration for healthcare organizations today, and most are exploring ways their electronic health records (EHR) systems can support their efforts. There are many features in today’s EHRs, such as eClinicalWorks, that are designed for patient engagement. However, it takes more than simply enabling features to
Each year, representatives from Ero Health participate in key eClinicalWorks events to stay on the forefront of advancements in the technology, as well as to learn about new features that will deliver meaningful impact to our clients. At the Enterprise Summit in April, and the Health Center Summit in June,
In recent years, there has been an increased shift toward cloud-based EHR systems, like eClinicalWorks. The data centers housing these systems are continuous targets for security breaches and can be prone to outages due to power issues, cooling failures, IT incidents, and even human error. Let’s take a look at
Going live on eClinicalWorks is the first step in a healthcare organization’s EHR journey. Those first few months are spent becoming familiar with the system, learning the functionality, and following new workflows that may have been put in place to accommodate the transition. As the journey continues, many healthcare organizations